Empowering Small Business Owners through IT
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Providing Exceptional IT Services
Network Security - A Layer Approach
Our layered approach to network security, also known as defense in depth, involves implementing multiple security measures at various points within a network to protect against different types of threats. This approach recognizes that no single security solution can offer complete protection, so a combination of preventive, detective, and responsive controls are used in tandem. Our protection starts with the most vulnerable layer in network security, the user. The layers typically include firewalls, intrusion detection and prevention systems, encryption, secure access controls and regular monitoring to detect and respond to any potential threats. By layering these defenses, organizations can create a more resilient security posture, ensuring that even if one defense layer is breached, others are in place to mitigate damage and prevent further intrusion.
System Optimization
We’ve developed automated routines to optimize your computer systems. This ensures the system runs at its maximum potential, with faster processing speeds, better resource management, and improved overall responsiveness. We optimize software settings by removing unnecessary background processes, updating drivers, and performing regular system maintenance like disk cleanup and defragmentation. Overall, a well-optimized computer system provides a smoother user experience, reduces system lag, and increases the longevity and reliability of the system.
Backups
Data backups are a critical practice for ensuring the safety and integrity of important information in the event of a disaster like a hardware failure, cyberattacks, or accidental data loss. We learn your business process and discover your crown jewel, your data. We then implement a strategy depending on the frequency of data updates, size of the data and the importance of the information being protected. A robust data backup strategy not only minimizes the risk of losing critical data but also ensures business continuity, allowing for quick restoration in case of data loss or corruption.
IT Infrastructure
Even a single computer connected to the internet is part of a network. We specialize in helping businesses secure their network infrastructure. Our services ensure that your guest, employee, and PCI data are kept separate and secure.
it's all about the data
Network & computer help for small business
Your computer, tablet and smart phone are all tools to access your data. Which one you use depends on the way you work and think. Over time you will replace your devices, you will upgrade your software, and you will change how you access your data. However you will always need access to your data.
We help small businesses, home based businesses and residential clients with their technology to access, manage, and protect their data.
Focused on Your Core Business
Torquenet’s maintenance and support plan enables your staff to reach out anytime with issues, at no extra cost. Through remote access to your network, we can work directly with your team, providing a faster response. There’s no need to wait for a technician to arrive on-site for minor issues. However, if necessary, we will visit your location for on-site maintenance.
We offer a full range of services, including:
- Managed Services
- Monitored Cyber Security
- Managed Backups
- Computer Support
- DNS Filtering
- Remote Work Solutions
- Network Support
- PCI and HIPPA Compliance
- UPS
- Password Management
- Patch Management
- End Point Detection and Response
- System Optimization
- Internet Service Provider
- Centralized Shared Storage Solutions
- Data Backup Strategies
- Camera Systems
- VOIP Phone Systems
- Computer Repairs
- Secure Disposal/Recycling of IT assets
- IT Support for HR Actions
Our Business Model
Torquenet offers affordable maintenance support plans designed specifically for small businesses. With these plans, you can focus on growing your business while we handle preventive maintenance and troubleshooting behind the scenes. We work around your schedule to minimize any disruptions to your daily operations.
We work with your line of business software support team to resolve issues quickly. With our monitoring security tools we often find and resolve issues before our clients notice the problem.
Ready to have a single “belly button” for all your IT cyber needs?
Technical Business Reviews (TBRs)
We will meet periodically with the business owner to discuss customer satisfaction, high-interest help desk tickets, and high-volume help desk tickets. Additionally, we offer advice on IT asset replacement scheduling to aid in planning and budgeting.
Get Your Business on Track
At Torquenet, we’re in the business of helping companies determine the best technology for their business. We will work closely with you to understand your business model and suggest updates to the most current wireless, Internet, and data technology available. Let us help move your business to the next level with security cameras, new computers, wireless solutions, and backup solutions.
With years of experience, Torquenet has helped businesses and organizations like yours with their technology needs allowing business owners to focus on growing their businesses instead of managing their own networks.
